City Care Welwyn provide a comprehensive and flexible range of domiciliary care services throughout the Welwyn and Hatfield area.

City Care Welwyn care practitioners are provided to enable dependent or elderly people, with a wide range of personal or health care needs, to maintain their independence in their own home.

City Care Welwyn maintains thorough staff selection, screening and recruitment procedures, together with comprehensive induction training for all new staff. We provide a wide range of training courses to encourage the development of new skills and to update and maintain the standards of existing skills.

City Care Welwyn is proud to say that it operates, seven days a week and 365 days per year! City Care Welwyn's office is open between 9.00 am and 5.00 pm, Monday to Friday. Please call the office on any matter related to your care.


COVID-19 Update

We understand that with the recent outbreak of COVID-19 this is an extremely worrying time for everyone.

Our Care Practitioners will continue to deliver care to Service Users at the same high standard as always. We have had and are expecting to receive an increase of Service Users needing more support with activities such as shopping and prescription collections. Our dedicated team are more than happy to complete these activities to ensure that they can remain at home, safe. If you are receiving care from us and you would like support with these activities, please give the office a call and we will be able to arrange support.

Our team in the office are working hard to continuously monitor and respond to the developments around COVID-19. The office is remaining open to enable us to support our Care Practitioners. It also further allows us to be contactable for the increased need for our support from Hertfordshire Social Services.

City Care Welwyn Ltd is partnered with the HCPA (Hertfordshire Care Providers Association) and are following their guidance. The HCPA update us every day with emails to ensure that we have the up to date information relevant to providing safe care during the COVID-19 outbreak. All information provided by the HCPA is followed from the government’s guidance on delivering home care during the COVID-19 outbreak.

Our Care Practitioners have all received Infection Control training. They have always been and will continue to be provided with uniforms, aprons, gloves, hand sanitizer and facemasks to protect both the Service Users and themselves.

Everything that is done at City Care Welwyn Ltd is always in the best interest to protect both our team and Service Users.

If you have any further questions about how City Care Welwyn Ltd are dealing with the COVID-19 outbreak, please contact the office on 01707 800 523.